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ORDERS ARE DELIVERED THROUGHOUT LITHUANIA WITHIN 1 - 5
BUSINESS DAYS FREE DELIVERY ONLY BY PARCEL MACHINE WHEN PURCHASING FOR 200 EUR OR MORE
“Omniva” parcel machines and courier:
Delivery within 1 - 5 business daysParcel machine delivery price - 3.00€
Courier delivery price - 11.0€
Free delivery only by parcel machine when purchasing for 200 Eur or more
“LP express” parcel machines and courier:
Delivery within 1 - 5 business days
Parcel machine delivery price - 3.00€
Courier delivery price - 11.0€
Free delivery only by parcel machine when purchasing for 200 Eur or more
Order pickup at "Aukselis" brand store in Šiauliai, Tilžės g. 107-10:
Free of charge
You can pick up the goods the next business day
Store working hours: Mon - Fri: 9:00 - 18:00 and Sat: 9:00 - 15:00.
ABROAD
Shipments are delivered by the Lithuanian postal courier service throughout Europe to the specified address door.The delivery time of shipments depends on the chosen country and the overall logistics situation in Europe and other countries. The estimated delivery time of the shipment can be tracked using the shipment tracking function.Important: logistics disruptions caused by the pandemic lead to longer international delivery times:USA, Great Britain, Canada, Australia, Kazakhstan – 3 weeks or longer;Ireland, Italy, France, Germany, Poland – about 2 weeks;Netherlands, Latvia, Estonia – about a week.
IMPORTANT! The customer is responsible for paying any VAT, customs duties, and related charges applicable to their order upon delivery. If your order is shipped outside the EU, you may need to pay VAT, customs duties, and related charges to receive the order. Delivery of the order may be delayed if you do not pay the charges immediately. Unfortunately, we do not control these charges and cannot tell you how much they would cost, as customs policies and import duties vary greatly from country to country. We recommend contacting your local customs office for current charges before placing an order to avoid unexpected charges. If for any reason you do not pay import or customs duties, we reserve the right to charge you any additional costs that may be attributed to us as a result. Once you pay, your order will be delivered to you. Please note that if you request a refund for an item for which you paid duty, we cannot refund the duty as we did not collect it. If your delivery country is not listed, please send us an email at info@aukselis.com with the address and we will provide you with a delivery offer.
PACKAGING OF GOODS
Gold jewelry from 100€ is packed free of charge in branded "Aukselis" boxes and silk paper, gold jewelry up to 100€ is packed free of charge in organza bags and silk paper. If you choose a paid packaging box, we will pack it in your chosen box and silk paper.
IF YOU HAVE ADDITIONAL QUESTIONS ABOUT GOODS OR ORDER
We are always ready to help you if you need advice on a purchase, have difficulties shopping online, or have other additional questions about our services and products:On working days from 09:00 to 17:00 we will be waiting for your calls at: +37064557273or by email: info@aukselis.com